ISO/IEC 20000:2018 is the international standard for IT service management (ITSM). It provides a framework for organizations to establish, implement, maintain, and continually improve their service management system (SMS). 

When it comes to achieving industry recognition and boosting customer satisfaction in IT services, grab ISO 20000 certification. Accurate Global is the most trusted ISO certification services provider. We are here in Australia to help organizations unlock excellence in IT service management with ISO 20000 certification. Now streamline operations guided and supported by ISO consultants with us.

• Enhanced service quality

• Increased customer confidence

• Improved efficiency and effectiveness

• Better risk management

• Clearer roles and responsibilities

• Continuous improvement Service
  
  

Process followed by ISO Consultants:

The process for ISO 20000 service management certification involves

• initial assessment,

• gap analysis,

• development of an implementation plan,

• documentation and training,

• internal audits,

• management review, and

• assistance during certification audits,
  
  
  

We always ensure that the arrangements are done with service management best practices and standards.

Accurate Global is your destination when it comes to seeking ISO certifications in Australia owing to the following features:

• We have unparalleled expertise, personalized solutions, and unwavering commitment to your success.

• With a team of seasoned professionals, tailored strategies, and a track record of excellence, we deliver results that exceed expectations.

• We are there for different processes like achieving certification, optimizing processes, or handling complex IT service management challenges.

• Our dedication to excellence, truthfulness, and customer satisfaction sets us apart.

• We are your trusted partner every step of the way.

• We always ensure that your journey with us is marked by success, innovation, and continuous improvement.

What is ISO 20000 IT Service Management?

ISO 20000 standard for IT service management (ITSM) systems provides guidelines and best practices for establishing, implementing, maintaining, and continually improving an organization’s IT Security Management system. Overall, ISO 20000 IT service Management provides a structured approach to IT service management, enabling organizations to deliver high-quality services, improve efficiency, mitigate risks, and achieve customer satisfaction.