ISO 20000 : 2018 – Certification

IT Service Management

ISO 20000:2018 Certification In Australia

Benefits of obtaining ISO 20000:2018

ISO 20000:2018 standard for IT service management (ITSM) systems provides guidelines and best practices for establishing, implementing, maintaining, and continually improving an organization’s IT Security Management system. Overall, ISO 20000:2018 provides a structured approach to IT service management, enabling organizations to deliver high-quality services, improve efficiency, mitigate risks, and achieve customer satisfaction.

What is ISO ISO 20000:2018

ISO/IEC 20000:2018 is the international standard for IT service management (ITSM). It provides a framework for organizations to establish, implement, maintain, and continually improve their service management system (SMS). 

The standard defines the requirements for delivering effective IT services, focusing on the processes, controls, and responsibilities needed to align IT services with the needs of the business.


Frequently Asked Question

ISO 20000 certification price depends upon ISO Standard and Accreditation body you will opt for your business organization.

Accurate Global ISO certification process is simpler, faster and affordable. However, again, depends on the size and process of the Organization.

ISO 20000-1:2018 is the most updated version of the certification and has replaced ISO 2000-1:2011, making any qualification certified to previous standards now redundant.

The ISO 20000 2018 standard is very flexible when it comes to what information it requires.

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Our diverse range of clients from various industries

We proudly serve a diverse range of clients from various industries, including manufacturing, healthcare, technology, finance, and more. Here are some of the esteemed organizations we have had the privilege to work with: